Inbox
12 items needing review · across 4 workflows · refreshed 1 min ago · Open agent UI: Demand · Labour · Contract · Support
Detect seasonal anomaly in winter footwear demand 6+ weeks earlier
Cluster of 14 traces shows the agent missed the early-November demand spike for winter boots in the Pacific Northwest region — markdown alerts fired 4 weeks too late. Proposed change adds an early-signal detector that combines weather forecast deltas with prior-year YoY shape comparison.
Gate: 12 / 12 eval cases passing
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Source: cluster #ce-2284
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Proposed by agent
Review →
Cap weekend overtime under union limit (24h / 4-week period)
Agent scheduled 6 workers above the union-negotiated weekend OT cap last cycle. Proposed change adds a hard pre-schedule check against the rolling 4-week OT total per worker.
Gate: 8 / 8 passing
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Source: cluster #ce-2261
Review
Refund request $5,200 — exceeds agent autonomous limit
Ticket #28471 from Lakeside Co. Agent confirmed entitlement and reason; refund amount is above $5k threshold and requires human authorisation.
Customer: Lakeside Co. · Acct exec: D. Park
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View ticket #28471 →
Decide
Add entitlement check before quoting refund amount
Cluster of 9 tickets where agent quoted a refund without verifying customer's plan entitlement, causing back-and-forth clarification. Proposed skill addition: explicit `check_entitlement` step before any refund amount is mentioned.
Gate: 24 / 24 passing
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Source: cluster #ce-2278
Review
Proposed shift-rebalancing change blocked by regression gate
Agent's proposed shift-rebalancing skill update would have regressed 3 of 12 compliance eval cases (specifically: California meal-break enforcement). No change applied. Cluster reopened for new proposal.
Gate: 9 / 12 (3 regressions)
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View blocked diff →
Investigate
Add jurisdictional carve-out check for state-level wage minimums
Reviewer found 3 historical contracts where the agent missed a state-mandated minimum that overrode the negotiated rate. Adding a per-state lookup before any wage-floor analysis.
Gate: 18 / 18 passing
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Source: manual reviewer flag
Review
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